Billing & Insurance
Carolinas Pain Institute has contracts with the insurance carriers listed on this page under “What insurances does CPI accept?”. We will file your claim even if your insurance provider is not on this list, but please check with your insurance company to verify out-of-network benefits before making an appointment.
Common Questions
Why does Carolinas Pain Institute require a referral even if my insurance provider does not?
We require a referral from your primary referring physician because we are a referral-based office. This means that our physicians review your completed application and medical records to ensure that your needs can be addressed by the services provided by Carolinas Pain Institute.
What insurances does CPI accept?
• BLUE CROSS & BLUE SHIELD
• CIGNA
• CIGNA HEALTHSPRING
• CHAMP VA
• HUMANA
• MEDICARE
• MEDICAID OF NORTH CAROLINA
• MEDICAID OF VIRGINIA
• MEDCOST (EXCLUDING WAKE FOREST SELECT)
• BLUE MEDICARE
• RAILROAD MEDICARE
• TRICARE/CHAMPUS
• UNITED HEALTHCARE
• US DEPARTMENT OF LABOR
• VETERANS ADMINISTRATION
• ALL NORTH CAROLINA WORKMANS COMP
Please contact our insurance specialists with any insurance related questions at 336-765-6181.
Please contact our billing office with inquiries about an existing bill or to make payment arrangements at 336-765-6181.